Frequently Asked Questions

How long does it take to print my order?

Click here for our complete Production Times.

What is your Shipping Policy?

Click here for our complete Shipping Policy.

What is your Policy on Returns/Exchanges/Refunds? 

• We do not accept returns; all sales are FINAL.
• We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
• If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

What is your Sales Tax Policy

We charge local Sales Tax on all orders shipping to Texas, regardless of the location of your billing address. Shipping destinations outside of Texas are not charged Sales Tax. 
 

When are crates required for shipping my order?

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times. All additional Crate and Freighting Fees will be billed separately after processing your order.
 

How can I keep up with your new work?

Sign up for my newsletter where you will receive information about new releases, discounts, special events and announcements. Also, follow me on Facebook and Instagram! You can click on the icons at the bottom of this page to head directly to my profiles.

For answers to additional questions not listed here, please contact us.